About Angel PBX
Angel PBX is the global giant in providing cloud base voice calling services to strengthen client your base for both small and medium businesses. We pledge to serve with the best uninterupted telephone connectivity at various locations, anywhere in the world to ensure peerless telephonic services. We own a team of highly efficient and specialized engineers and technicians who are ready to provide you quality assistance in no time.
What is the basic hardware required to get started?
A computer with a good internet connection and a headset is all that is required to get started.
Can I configure my firewall for VoIP Traffic?
It is not necessary to configure anything as all routers and firewall are knowledgable about VoIP. In case, your firewall or router is not VoIP aware, you need an internet service provider allowing traffic on the network to forward SIP port: 5060 udp to make it work.
How to install and customize extensions?
We will provide the link to the steps of installing the softphones in your email. Once done you can log in by entering your credentials for extensions which are also provided in your email.
What is the difference between normal phone line (PSTN- Analog phone lines) over virtual PBX?
Let’s differentiate virtual PBX on the normal phone line with benefits. The pivotal advantage of a hosted PBX system is that it is highly cost-effective. Generally, there are zero charges on long-distance calls, which cuts down the expenses to a great level. In addition to this, the strong connectivity over mobile devices enables employees to communicate from anywhere, anytime. There was less flexibility in traditional PSTN as while the call is in progress, the line couldn’t be used for another call. However, IP PBX enables the better use of data packets over the internet, thereby improving the communication process. For any business acquiring call center solutions, the hosted PBX system is best for its convenience, dynamism, and flexibility.
VoIP stands for Voice over IP. It is a mode of communication over the internet. Session Initiated Protocol (SIP) based VoIP protocol is used by Angel PBX to deliver business-class standard services.
How long does it take to activate?
It takes 2-3 hours to activate. It is advisable to connect with any of your sales representatives to get started.
What kind of internet is required for using VoIP Service?
A dedicated lease line is advised for VoIP services. Use of QOS which prioritizes VoIP packets is recommended for use in case the internet connection is shared with the entire office.