Host Incoming Calls Efficiently With Inbound Call Center Solutions

Using an effective inbound call center solution for your business helps you to procure powerful leads that can be converted into sales with ease. Angel PBX gives you the best experience in inbound calling services. This call center solution has been designed exclusively to fulfill all the functional aspects of the corporate domain seamlessly. Our inbound call center solutions pave the way to managing and recording all your incoming client calls. This service not only benefits your employees and agents, but it also proves to be a great help for your customers and leads. It gives them the benefit of checking the status of the availability of your agents whenever they try contacting. It also makes it easier for your clients to contact a particular agent who has probably helped or know the existing issue of the particular customer.

In short, it makes the connection between your organization and clients stronger than ever. With our special inbound call center software, your agents can work from remote locations as well. This boosts your productivity when your agents go on onsite duties. To bridge the gap between your organization and customers, inbound call center solutions give you the maximum benefit.

Inbound Call Center

Get The Following Features With Our Services

multi- ebel ivr

Multi-Level IVR

With our inbound call center solution, engage your customers with better call connectivity by redirecting the call to the concerned agent at the proper time of the day to gain more gross profit.

advanced call allocation

ADVANCED CALL ALLOCATION

Possess the intelligent power of transmitting the calls to the direct agent at the right time to develop the core areas of your enterprise.

music on hold

MUSIC ON HOLD

Provide much of the ease of comfort to the customers with the on-hold music during busy business hours to give them feasible options while they anticipate.

queue managment

QUEUE MANAGEMENT

Increase the efficacy of the business with the technicalities of queue management as each of the customers does perceive the concerning priority of ‘waiting time’ amid the long business hours.

call waiting

CALL WAITING

Boost business creativity with the active call waiting of the enterprise, as each of the concerned customers and clients does have the power of waiting during the long hours of the business time schedule.

call forwarding

CALL FORWARDING

Possess the power of controlling and re-directing the concerned calls of the customers to the agent, without facing much hassle.

call routing

CALL ROUTING

Enhance your business power with the key feature of distributing the incoming calls at the right time to promote the key areas of your business.

call transfer

CALL TRANSFER

Have the ease of flipping the calls to the right person at the peak hours of business to cater to the needs of your firm.

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Inbound Call Center Solutions

Why Choose Our Inbound Call Center Solutions?

Improved calling

Improved Calling

Purchase access to video calling through our inbound call center solution and enjoy a better mode of connectivity.

Easy installation

Easy Installation

Don’t bother installing any additional hardware or getting help from anyone to initiate the use of an inbound call center. All you need is the call center software to get started!

Internet voicemails

Internet Voicemails

Internet voice calling optimizes your work via emails. With it, you can get more leads for your organization as well.

CRM Coordination

CRM Coordination

When you use our inbound call center solutions, Customer Relationship Management becomes the smoothest procedure.

customer support

24/7 Customer Support

Get the best customer support with our call center solutions. We are available 24*7 to help you with all your queries and issues.

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