7 Trustworthy Cloud PBX Providers of 2021

  • August 20, 2021

The Covid-19 pandemic has changed the working scenario completely. Teams all over the world are now working remotely. As far as the scaling and growing factor are concerned, businesses are looking to become more productive as well as flexible. Thus, Cloud PBX Providers are setting themselves up as a hugely popular mode of communication.

What Is The Exact Meaning Of A PBX Provider?

Firstly, PBX stands for Private Branch Exchange. It is a phone system that is equipped with business-specific features which are not offered by phone lines in residences and mobile phone services. An extremely convenient communication system, the PBX has been highly successful in connecting people at work.

What is a Cloud PBX Provider?

Cloud PBX is also known as Hosted PBX or Virtual PBX. It is secure, reliable, convenient and one of the most adaptable communication procedures that operate on IP-based services. It enables you to route and locate your calls over the internet. This gives you a simplified communication structure. Moreover, it uses just one terminal to manage all the calls without making any changes to your communication structure. If your aim is to curtail the operational cost of your enterprise, Cloud PBX should definitely be your first choice.

So, have you made up your mind to opt for a Cloud PBX Provider? Well, before we look at the 7 best options, let us first find out why businesses choose to adopt Cloud PBX Systems.

Here Are a Few Reasons -

  1. They come at a reasonable cost. No physical hardware is required which is a big advantage. On the contrary, in the case of traditional in-office systems, costly hardware is needed.

  2. Adding an extra line is a matter of only a few clicks. Hence, their easily scalable quality can be called convenience at its best.

  3. No phones are needed as most of these systems let you download mobile apps to devices that already exist.

  4. You do not need to worry about security at all as top-of-the-line security and encryption technology are used to provide complete protection for not only your information, but also that of your customers.

  5. With up times hovering around an outstanding percentage - 99.999%, these digital phone systems are ideal for businesses that seek reliability.

Now, we shall check out the list of the 7 top Cloud PBX Providers of 2021 -

1. Angel PBX

Angel PBX is one of the leading Hosted PBX and Call Center Phone System providers in the telephony market. Their services ensure security, versatility and reliability at the best market rates. Their unrestrained flow of connectivity lets you have full access over your business, inside-out. If you’re looking for multiple layers of Cloud-Based PBX and Call Center Phone System solutions, it is highly recommended that you opt for Angel PBX.

2. Nextiva

It was rated as the Best Business Phone Service in 2020 by U.S. News & World Report. Nextiva works on all devices ranging from desktops, laptops, desk phones, cell phones as well as iPads. The smart addition of AI-powered natural language processing to its IVR solutions shows Nextiva’s out-of-the-box thinking.

3. Vonage

Vonage has renowned clients like Dominos, Glassdoor, Siemens, etc. It has taken business communication to a new level altogether by activating conversations across voice, SMS, team messaging, fax, social, meetings and more. The unified communications experience that they provide is absolutely top-class.

4. Mitel

Do you have a small business and are you looking for an efficient, affordable and flexible Cloud PBX System? Then Mitel’s Cloud PBX should be your go-to communication system. Mitel has divided its phone service plans into two important parts for small businesses, and mid-size & enterprise-grade brands.

5. GoToConnect

GoToConnect provides physical, in-office phones yet at the same time, you can also enjoy the flexibility of remote access and scalability. It is equipped with more than 100 features across cloud VOIP and web, audio and video conferencing.

6. RingCentral

RingCentral has impressed countless customers who are happy with their service, two of them being New Relic and Columbia University. They are reliable and possess all the standard features. Their enterprise-grade security feature makes them stand out and they are designed for teams of any size.

7. 8x8

8x8 is trusted by over 1 million business users all over the world. It boasts of a clientele that includes McDonald's, Farmers Insurance, Live Oak Bank, etc. Their most amazing feature is their analytics as they use AI for providing highly detailed insights. Also, they heavily focus on security. 8x8 was named a Leader in the 2020 Gartner UCaaS Magic Quadrant for the 9th year in a row.


It will be safe to say that Cloud PBX Providers can help grow your business and enable smooth and efficient remote working, which is the need of the hour. Any of the above-mentioned names will surely do the job.